Digital transformation consulting

WeCloud Drives Digital Transformation in Key Business Areas

The ambitious goal of digital transformation is to improve the overall efficiency of your business. We achieve it by integrating digital solutions to eliminate wastes (unnecessary spending, asset misuse, time waste), transform operational models or identify new revenue streams across different areas of your business.

WeCloud creates digital transformation strategies in the following business areas:

Customer experience

Main goal: to find new ways to connect to your target audience and increase customer value.

Digital transformation solutions we offer:

  • Ecommerce launch.
  • Integrated omnichannel customer experience.
  • AI-powered personalization at all stages of a customer lifecycle.
  • Sentiment analysis to monitor brand reputation across customer-generated texts (reviews, social posts, surveys).

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Customer service

Main goal: to improve the quality and decrease costs of customer care.

Digital transformation solutions we offer:

  • AI-powered agent platform.
  • Virtual agents (chatbots).
  • Remote servicing.
  • Integration of customer interaction channels.
  • Intelligent automation of customer service processes.

Employee experience

Main goal: to improve the working environment and propel high employee performance.

Digital transformation solutions we offer:

  • Robotic process automation of routine tasks.
  • Secure and delay-free remote workplace.
  • Digital space for team collaboration.
  • Document management.
  • E-learning.

Healthcare experience

Main goal: to provide easier access to medical care and improve treatment delivery.

Digital transformation solutions we offer:

  • EHR (electronic health records) systems.
  • Telehealth.
  • Medical image analysis.
  • Connected medical devices for remote patient monitoring.
  • Patient portals and digital messaging.
  • Hospital inventory management.

Supply chain

Main goal: to achieve transparency at each supply chain stage, build supply chain resilience, speed up product time-to-market.

Digital transformation solutions we offer:

  • Data-driven demand forecasting.
  • Inventory levels and location tracking.
  • Environmental control during the storage and transportation of goods.
  • Digitized procurement.
  • Multichannel order processing.
  • Connected supply chain.

Connected factory / Industry 4.0

Main goal: to improve the cost, agility, and safety of manufacturing processes.

Digital transformation solutions we offer:

  • Proactive equipment servicing.
  • Product quality control.
  • Remote human-machine interaction.
  • Wearables for industrial work safety.
  • Integration of shop-floor and top-floor systems.
  • Real-time KPI visibility.

Financial management

Main goal: to automate routine financial tasks and free time for strategic planning.

Digital transformation solutions we offer:

  • Robotic process automation of financial tasks.
  • Automated accounting software.
  • Cost management, cost and budget modeling.
  • AI-enabled dynamic pricing.

Asset management

Main goal: to increase ROA.

Digital transformation solutions we offer:

  • Real-time asset tracking.
  • Asset utilization optimization.
  • Sensor-based remote monitoring and predictive maintenance of operating equipment.
  • Asset availability analysis and procurement planning.