How should the information technology infrastructure in an enterprise be setup?

Information technology infrastructure in businesses plays an extremely important role in the company’s operations. Therefore, developing an information technology infrastructure system is essential for businesses to increase productivity, increase competitiveness and increase customer experience.


  1. What is information technology infrastructure in businesses?

Information technology infrastructure is a collection of computing equipment (servers, workstations), network connection equipment, security equipment, peripheral and auxiliary equipment, internal network, and area network. wide.

This is a very important system, understanding its importance will help the development of IT in Vietnam quickly grow. Besides the systematic investment in their information technology infrastructure systems in companies doing business in the IT field or foreign companies, most businesses doing business in other fields are not paying too much attention or investing very little in the infrastructure system and thereby spending a lot of money on warranty and future system development.

A fully invested information technology infrastructure system must have the following elements:

  • Easy installation, operation and repair: the information technology system in the enterprise must allow for easy and convenient construction and in case of problems, it must be convenient for inspection and repair.
  • Easy to manage: The system is designed on easy-to-manage standards, convenient for checking and operating the system.
  • Easy to expand: The system allows easy expansion when needed to meet the job. Optimize initial investment costs.
  • Meets technology requirements well: the system satisfies current technical needs and information technology development needs for at least the next few years.
  • Well meets the needs of business and commercial activities of the project.


  1. Building information technology infrastructure in businesses

Below is one of the ways to setup information technology infrastructure that businesses can refer to.


Software includes work tools and operating systems. Choose appropriate software and tools to manage and support your business’s work processes such as: Microsoft Office, Google G-Suite



Hardware greatly determines quality and an infrastructure cannot lack hardware. If your business has less than 3 workstations, there is no need for a server. But to facilitate future expansion, invest in a good quality server. With a machine that only serves about 25 users or more, the price is not too high. For small businesses, it is ideal to use one server for 10 people.


Communication tools

Email is an important communication tool between businesses, employees, partners and customers. You need a suitable system to manage received and sent messages and communicate effectively. If the business has its own server, it can apply an in-house email system. For small and newly established companies, email services can be used to reduce costs and be more flexible. Email plays a very important role, so you need to research and check the provider to see if it can meet the service time and response time.


Outsource information technology infrastructure

For your own Email system, you need to spend time to secure and manage all Emails. In this situation, it will be more beneficial for businesses to hire IT support services. They not only help businesses use Email services more safely and securely. But we can also provide infrastructure support when needed. You will no longer need to waste time trying to figure out how to use the software or integrate applications together. In addition, the IT department also supports data security, solves problems related to servers, and computer security.


  1. Some notes when building information technology infrastructure in businesses


Simplicity is the key to the success of a small business; instead of trying to customize your infrastructure to meet all your customers’ needs, it’s best to choose a standard, distinctive approach. Especially when purchasing equipment and products. Choosing standardized products reduces the need for complex and costly training, troubleshooting costs, and update costs.


Can be expanded

When building your information technology infrastructure, predict the potential future growth of your business and plan your business for the present and future. For example, a basic file sharing service may work well with 20 employees today, but 5 years from now with a few hundred employees, that system will increase in load and also require increased configuration to ensure productivity. effective work.

Businesses must choose to purchase products that are scalable, capable of growing with the business, and have options for additional functionality. Choosing a scalable system will help businesses avoid future conversion costs such as company-wide retraining, not to mention the risk of data being lost and unrecoverable.


Choose a professional IT infrastructure service provider

When choosing services, software or IT Support, look at the quality and customer care process of the supplier. Typically, response speed, customer care process when encountering problems,…

Try to create a direct line with sales and support staff. This helps you receive quick technical support later.