Consultancy Services

Our IT Consulting Services

Digital transformation consulting

Goal: to improve your business efficiency by planning, prioritizing and guiding your digital transformation initiatives.

Digital transformation areas:

  • Digital customer experience: ecommerce, immersive digital experience, digitization of in-store experience.
  • Digital supply chain: demand forecasting, e-procurement, inventory and multi-channel order management.
  • Digital customer service: multi-channel service desk, remote servicing, AI-powered chatbots.
  • Industry 4.0: production optimization, preventive maintenance, digital twins, quality control.
  • Healthcare digitization: telemedicine, remote health monitoring, digital patient engagement, medical image analysis.
  • Digital work environment: daily workflow automation, team collaboration, remote work, e-learning.


IT strategy consulting

Goal: to align your IT assets with current and anticipated business goals.

Service scope:

  • Assessing IT governance effectiveness and the current state of your IT environment: applications and IT infrastructure complexity, application integrations, databases and data warehouses, development infrastructure.
  • Outlining a high-level IT strategy addressing business needs and aligning IT resources accordingly.
  • Planning strategic initiatives to achieve the desired state: software development, modernization, migration, re-architecting activities.
  • Providing investment and time estimates for each initiative.
  • Prioritizing the initiatives based on the urgency of changes and expected investment return.

IT assessment

Goal: to find opportunities to improve the efficiency, security, compliance, and reduce the costs of your IT infrastructure.

IT components we assess:

  • IT policies and procedures.
  • Server infrastructure.
  • Network infrastructure.
  • Data storage infrastructure.
  • Cloud services.
  • Business applications.
  • Network security

IT operations consulting

Goal: to build sustainable IT capabilities able to support business plans.

Service scope:

  • Diagnosing and troubleshooting IT operational inefficiencies (in supply chain management, procurement, manufacturing, service operations, ITSM, etc.).
  • Analyzing current hardware, software and third-party service providers, providing comparison analysis with alternatives.
  • Planning ways to improve the efficiency, speed and cost of your IT operations (automating processes, migrating IT infrastructure to the cloud, etc.).
  • Building an IT change management practice.
  • Setting up development infrastructure (CI/CD pipeline, issue tracking and team collaboration tools, and more).
  • Enhancing the security of IT infrastructure.

IT project and program management

Goal: to coordinate activitities within one or multiple IT projects to achieve faster project workflow and quality results.

Service scope:

  • Planning the project life cycle.
  • Budgeting and scheduling the project.
  • Organizing and managing communication between project participants.
  • Monitoring and enhancing project performance.

Technology consulting

Goal: to integrate transformative digital technologies and bring disruptive changes to your business model and processes.

Disruptive technologies we work with:

  • Cloud computing
  • Cybersecurity
  • Machine learning
  • Artificial intelligence
  • Big data
  • Data science
  • Blockchain
  • IoT
  • Virtual reality
  • Augmented reality
  • Computer vision
  • Multi-component ERP

Service scope:

  • Estimating the value your technology of choice may bring.
  • Planning the roadmap of technology adoption, starting from license choice to implementation specification.
  • Implementing the required software.

Application implementation

Goal: to plan and implement business software with the best value and cost of ownership.

Service scope:

  • Analyzing your business needs and scoping software functionality.
  • Deciding between a platform-based and custom solution (taking into account the budget, number of users, the existing software ecosystem, and more factors).
  • If a platform-based solution is a better choice: recommending the best-fitting platform and creating a functional specification with configuration, customization and integration details.
  • If a custom solution is chosen: planning a resilient architecture, prototyping the solution, and defining the required project skills and roles.
  • Training for end users to ensure software adoption.
  • Software support and maintenance.

Application modernization

Goal: to increase business value of your existing apps.

Service scope:

  • Analyzing the cost of ownership for apps and checking for cost reduction opportunities.
  • Migrating the apps to the cloud.
  • Replatforming the apps.
  • Re-architecting the apps to achieve easier scalability and flexibility.
  • Code refactoring.
  • Redesigning user experience for customers and internal users.

Application support

Goal: to keep your business apps well-functioning and aligned with current needs.

Service scope:

  • Updating functional capabilities of your apps in line with emerging business requirements and improving UX.
  • Monitoring app performance.
  • Resolving incidents and applying root cause analysis to prevent incident’s recurrence.
  • Planning and performing application modernization activities.
  • Auditing and patching app security.

IT infrastructure management

Goal: to ensure stability and flexibility of your IT infrastructure.

Service scope:

  • Monitoring your servers, network, data centers, cloud services, and applications.
  • Fast incident troubleshooting.
  • Root cause analysis and incident prevention.
  • Auditing the security of your IT infrastructure and patching detected vulnerabilities.
  • Help desk.
  • IT infrastructure evolution.

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