Enterprise service management is a comprehensive approach that allows businesses to streamline and optimize their service delivery processes across various departments and functions. Service management plays a vital role in today’s business landscape and must always be based on technology platforms and standards. Improving the efficiency of service management in businesses plays an increasingly important role in helping the Board of Directors and Board of Management effectively manage business activities, better manage risks, and increase the ability to ability to achieve business goals.


Our seminar with the topic: “Application of effective business service management solutions” is designed to help people working in management and information technology work to grasp the knowledge, technology and tools necessary to apply effective business service management in the digital transformation era according to the following principles: international criteria and standards.



8:00 – 9:00 Welcome & Registration
9:00 – 10:30
  • Enterprise service management & problems in enterprise service management
  • Service management frameworks and standards
  • Information security, network security and protection of privacy and business secrets
10:30 – 10:45 Tea break
10:45 – 11:30 Enterprise service unified management solution
11:30 – 12:00 Q&A
12:00 – 13:30 Lunch and networking


For careful preparation, we invite you to register before Saturday, November 25, 2023.


Don’t miss this opportunity to improve your service management capabilities and connect with industry experts. We are honored to welcome you at the event.


Best regards,

WeCloud & i3